Cognizant Jobs
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Cognizant-Kuala Lumpur
Ensure agents comply with Cognizant policies, InfoSec, and data privacy guidelines.
• Conduct RCA on the process gap, document and present to client as required.
• Support onboarding, nesting support, and transitions for new joiners or process updates...
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Cognizant-Kuala Lumpur
About Cognizant Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process...
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Cognizant-Kuala Lumpur
support, escalations handling, and operational governance.
• Conduct regular performance reviews, coaching sessions, and capability upskilling.
• Drive adherence to Cognizant policies, Information Security, and compliance standards.
• Partner...
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Cognizant-Kuala Lumpur
will be responsible for delivering high-quality customer support across inbound and outbound voice, chat, and email channels. The role requires strong communication skills, customer‐centric behavior, and adherence to Cognizant compliance and service delivery standards...
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Cognizant-Kuala Lumpur
Cognizant is seeking a GenAI Analyst within the Service Delivery team of the CMT vertical. You will work with a large cloud service provider to build pitches and responses to proposals, and create demos and AI-powered apps embedded in client pitches...
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Cognizant-Kuala Lumpur
Cognizant is hiring Voice and Non-Voice Insurance Professionals for multiple opportunities in Life & Healthcare Insurance Operations. We are looking for candidates with experience in Claims Processing, Policy Administration, Underwriting, Prior...
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Cognizant-Kuala Lumpur
center team (voice, chat, email) operating 24/7. The role drives operational governance, people leadership, KPI delivery, and customer experience while ensuring compliance with Cognizant policies and client requirements.
Key Responsibilities
• Lead...
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Cognizant-Kuala Lumpur
Cognizant, Malaysia, is seeking a Team Lead – Contact Center to manage end-to-end delivery for inbound/outbound voice, chat and email. You will own service levels, handle escalations, and guide a team in a 24/7 environment with a focus on customer...
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Cognizant-Kuala Lumpur
Cognizant is looking for an SAP FICO Functional Lead for S/4HANA Brownfield Conversion based in Kuala Lumpur, Malaysia. This role involves leading functional conversion impact analysis, driving workshops, and ensuring smooth integration with various...
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Cognizant-Kuala Lumpur
Cognizant in Kuala Lumpur is seeking a skilled HR Partner to manage employee lifecycle and HR solutions. The role requires strong collaboration with business leaders to optimize people strategies and enhance productivity. The ideal candidate should...
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Cognizant-Kuala Lumpur
Job Description
Role: SAP FICO Functional Lead – S/4HANA Brownfield Conversion
Location: Malaysia
Key Responsibilities
• Own functional conversion impact analysis for ECC → S/4HANA
• Analyze Simplification Items and assess business impact
• Drive...
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Cognizant-Kuala Lumpur
Job Summary
As a GenAI Analyst within the Service Delivery team in the CMT vertical at Cognizant, you will work closely with a large cloud service provider as an extension of their sales enablement team focusing on building pitches and creating...
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Cognizant-Kuala Lumpur
Cognizant is recruiting a Senior Process Executive in Malaysia to deliver high-quality customer support across voice, chat, and email channels. The role requires strong communication, customer focus, and adherence to compliance in a 24/7 operations...
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RMI-Malaysia
To be cognizant of the content and ethos of the RMI Field Operations Manual (FOM).
• To be fully aware of the field Medical Emergency Response Plan (MERP), Topside and Global Coordination Center (GCC) capability and use, along with knowing all procedures required...
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Cognizant-Kuala Lumpur
Cognizant is seeking a Subject Matter Expert (SME) to serve as the first level of operational support across voice, chat, and email channels in a 24/7 delivery environment. The ideal candidate will have strong domain knowledge and B2-level English...
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