Customer Service Executive (Mandarin Speaker) | WFH | Bangsar

apartmentPERSOL Workforce Solutions Malaysia Sdn Bhd placeKuala Lumpur calendar_month 

Requirements:

  • Minimum SPM
  • Able to speak and read Mandarin to effectively communicate with Mandarin-speaking clients.
  • Good communication and customer service skills
  • Willing to work on a rotational shift schedule

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Process and verify customer orders accurately.
  • Assist customers with product enquiries, order status updates, delivery-related questions, and other customer service requests.
  • Provide accurate information on products, promotions, and company services.
  • Ensure a positive customer experience by delivering excellent customer service and resolving enquiries promptly.
  • EPF
  • SOCSO
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Medical Insurance
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