Sales Executive Cum Inside Sales (Mandarin Speaker)
PGH Group Trading Sdn Bhd Petaling Jaya Full-time
Diploma or Bachelor’s Degree in any field.
- Good communication and writing skills in Mandarin and English.
- Experience in online sales, customer service, or digital marketing is preferred.
- Familiar with CRM systems will be an added advantage.
- Able to work in a target-driven and performance-oriented environment.
- Able to collaborate closely with the Marketing Team on campaigns and promotions.
- Organized, detail-oriented, and able to follow SOPs efficiently.
- Basic knowledge of Microsoft Excel, PowerPoint, and Google Sheets
- Professionally handle customer enquiries from social media platforms and follow up with leads to close sales.
- Work closely with the Marketing Team to support sales-driven campaigns and activities.
- Coordinate with internal departments to ensure smooth order processing and issue resolution.
- Maintain good response time and customer satisfaction across online platforms.
- Handle order-related matters including appointment arrangement, refund, and exchange processes.
- Support and execute monthly promotional campaigns to improve sales performance.
- Prepare simple daily reports for service and sales improvement purposes.
- Maintain and develop customer relationships for repeat business and long-term cooperation.
- Effectively present and introduce company products and services through online platforms.
- EPF
- SOCSO
- EIS
- Annual Leave
- Medical and Hospitalisation Leave
- Training & Career Development
- Company Trip & Staff Activities
- Performance Bonus & Annual Increment
ALDERWOOD FINE CABINETRY SDN. BHDPetaling Jaya
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COMPANY OVERVIEW
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