Senior Executive / Executive, Ecommerce (Mandarin Speaker)
GLAMPICK Sdn Bhd Petaling Jaya Full-time
Summary
A Senior Ecommerce Executive / Executive typically manages and executes e-commerce strategies, drives online sales, and optimizes the customer experience across various platforms. This role often involves key account management, campaign development, sales analysis, and team leadership.
Key Responsibilities:
- E-commerce Strategy & Planning:
- Develop and implement e-commerce strategies to achieve sales targets and improve online presence.
- Plan and execute promotional campaigns across different e-commerce platforms.
- Analyze sales data, market trends, and customer behavior to identify opportunities for growth.
- Develop quarterly sales forecasts and budgets.
- Platform Management & Optimization:
- Manage and optimize online stores, including product listings, website content, and user experience.
- Oversee the creation of product images and compelling product descriptions.
- Ensure smooth website functionality and a seamless customer journey.
- Sales & Marketing:
- Drive online sales through effective marketing campaigns and promotions.
- Manage key accounts and build strong relationships with e-commerce partners.
- Collaborate with marketing teams to improve brand visibility and customer engagement.
- Team Leadership & Collaboration:
- Lead and mentor a team of e-commerce professionals.
- Collaborate with cross-functional teams, including marketing, product development, and customer service.
- Performance Measurement & Reporting:
- Track and analyze key performance indicators (KPIs) to measure the success of e-commerce initiatives.
- Prepare reports on sales performance, campaign effectiveness, and other relevant metrics.
- Inventory Management & Operations:
- Oversee inventory levels and ensure product availability.
- Coordinate with suppliers for restocking and logistics.
- Ensure smooth order fulfillment and efficient customer service operations.
Job Requirements:
- Degree in eCommerce/Marketing/related fields
- Strong understanding of e-commerce platforms, including Shopee, Lazada, and company websites.
- Proven experience in developing and implementing e-commerce strategies.
- Excellent analytical and problem-solving skills.
- Strong communication, interpersonal, and teamwork abilities.
- Proficiency in data analysis and reporting.
- Experience with digital marketing, including SEO, SEM, and social media marketing.
- Knowledge of inventory management and logistics.
- Leadership and team management experience.
- EPF
- SOCSO
- EIS
- Annual Leave
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