Assistant Manager
Mygrocer Sdn Bhd Kajang Full-time
Proven experience as an Assistant Manager or in a similar retail leadership role, with a minimum of 3-5 years of relevant experience.
- A Diploma qualification is required, demonstrating a foundational understanding of business or retail principles.
- Strong understanding of retail management principles, including sales operations, inventory management, and loss prevention strategies.
- Excellent customer service skills with a passion for creating positive shopping experiences and resolving customer issues effectively.
- Demonstrated ability in team leadership, including motivating staff, delegating tasks, and fostering a collaborative work environment.
- Proficiency in merchandising techniques to optimize product placement, visual appeal, and sales performance.
- Ability to manage daily sales operations, including cash handling, transaction processing, and end-of-day reporting.
- Familiarity with inventory management systems and processes to ensure stock accuracy, minimize shrinkage, and manage stock levels.
- Strong communication skills in both English and Bahasa Malaysia to effectively interact with a diverse customer base and team members.
- Assist the Store Manager in overseeing daily operations, ensuring smooth execution of all retail and merchandising activities.
- Lead and motivate a team employees, fostering a positive work environment and providing guidance on customer service standards and sales techniques.
- Manage inventory effectively, including stock control, ordering, and receiving, to minimize stockouts and reduce shrinkage.
- Implement and maintain merchandising standards to ensure product presentation is appealing and drives sales.
- Handle customer inquiries, complaints, and returns with professionalism and efficiency, aiming for high customer satisfaction.
- Support the Store Manager in achieving sales targets through effective sales strategies and operational oversight.
- Contribute to loss prevention efforts by adhering to and enforcing company policies and procedures.
- Ensure compliance with all health and safety regulations within the store premises.
- Assist in staff training and development, helping team members enhance their skills in retail management, customer service, and product knowledge.
- Monitor sales performance and operational efficiency, providing feedback and suggestions for improvement to the Store Manager.
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
Johnny's RestaurantNilai, 20 km from Kajang
training in both front-of-house and back-of-house.
• Real leadership experience supervising a team
• Clear career path to Assistant Restaurant Manager upon successful completion and performance.
• Staff Meal
• Accommodation provided
• Allowance Provided...
Kuala Lumpur, 20 km from Kajang
about the company
We are partnering with leading companies across industries, all known for operational excellence and innovation. These organisations are expanding their vendor management teams in Malaysia to strengthen supplier governance...
Hiredly XKuala Lumpur, 20 km from Kajang
risks or opportunities to the Sales Manager.
Scope by level
• Assistant Manager – manages one main distributor with broader account coverage and higher volume.
• Senior Executive – manages two distributor accounts focused on specific product...