Senior Sales Manager
Zaques Hotel (M) Sdn Bhd Kuala Lumpur Full-time
Develop and execute strategic sales plans to achieve company objectives and revenue targets for Kuala Lumpur International Hotel (KLIH).
- Lead, mentor, and manage the sales team, fostering a high-performance culture and ensuring individual and team success.
- Build and maintain strong, long-lasting relationships with key clients, corporate partners, and travel agencies.
- Conduct market analysis to identify new business opportunities, competitive threats, and market trends within the hospitality sector.
- Oversee the negotiation of contracts and service level agreements with clients and vendors to ensure favorable terms.
- Drive revenue generation through effective sales strategies, upselling, and cross-selling initiatives.
- Collaborate with marketing and operations teams to ensure seamless service delivery and customer satisfaction.
- Prepare and present regular sales reports, forecasts, and performance reviews to senior management.
- Ensure all sales activities comply with company policies and ethical standards.
- Stay abreast of industry best practices and emerging trends in hospitality sales and management.
- Develop and execute strategic sales plans to achieve company revenue targets and expand market share within the hospitality sector.
- Lead, mentor, and motivate a high-performing sales team, fostering a culture of success and continuous improvement.
- Build and maintain strong, long-lasting relationships with key clients, corporate partners, and travel agencies to drive repeat business and new opportunities.
- Conduct thorough market analysis to identify emerging trends, competitive landscape, and new business development opportunities.
- Oversee the entire sales cycle, from lead generation and qualification to negotiation and closing deals, ensuring a seamless client experience.
- Manage sales budgets, forecast revenue, and track performance metrics, reporting regularly to senior management on sales activities and results.
- Collaborate with marketing and operations teams to align sales strategies with overall business objectives and ensure exceptional guest satisfaction.
- Identify and pursue new revenue streams and partnership opportunities that align with Zaques Hotel's brand and strategic goals.
- Implement and refine sales processes and best practices to enhance efficiency and effectiveness across the sales department.
- Stay abreast of industry best practices and competitive offerings to ensure Zaques Hotel remains a leader in the hospitality market.
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
- Company Activities
Kuala Lumpur
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