Business Development Executive - Supply Chain - Mandarin

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related discipline.
• Minimum 3 years of sales or business development experience within logistics, freight forwarding, supply chain, warehousing, or related industries.
• Experience in B2B sales and SME customer acquisition is highly preferred.
• Good knowledge of logistics products, including warehousing, air freight, sea freight, and transportation services.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated, proactive, and able to work independently.
• Strong analytical skills with the ability to identify customer needs and business opportunities.
• Ability to speak and write Mandarin to liaise with Mandarin-speaking clients is required.

Key Responsibilities

• Promote and sell standardized logistics products, including:
• Warehousing solutions with standard pricing and service packages
• Standard air freight and sea freight lane products
• Develop and acquire new SME customers to expand the company’s client portfolio.
• Identify customer business needs and maintain accurate customer profiles and sales records.
• Evaluate customer growth potential and identify opportunities to upgrade customers into Key Accounts.
• Achieve assigned sales targets, revenue objectives, and business development KPIs.

• Manage day-to-day customer relationships and provide after-sales support.
• Follow up on contract renewals and ensure high customer retention rates.
• Collect customer feedback and work closely with internal teams to improve service quality and customer satisfaction.

• Coordinate with Operations and Solutions teams to ensure smooth implementation and onboarding of logistics solutions.
• Support customers throughout the sales and onboarding process to ensure a positive customer experience.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days